Customer support

How can we help?

Find the information you need before your visit, after your service or when reviewing our policies.

Your visit and payment

Get ready for your workshop visit.

How our process worksWhy inspection comes first and what happens next.Payment optionsWays to pay for your workshop visit.Frequently asked questionsAnswers to common customer questions.

After your service

Help with your A/C after your appointment.

Aftercare & SupportHelp after a visit and extended warranty benefits.WarrantyRead warranty information and how to get help.Two-year inspectionLearn about the two-year A/C inspection.

Policies and terms

Clear information about our terms and policies.

Privacy policyHow personal information is handled.Terms and conditionsTerms that apply to our services.Cookie policyInformation about website cookies.Workplace policyOur workplace policy information.

We’re here to help

Can’t find your answer?

For an existing service, have your vehicle registration or invoice details handy.

07 3180 3500 Contact the workshop →